HELP AND SUPPORT

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For general enquiries, please contact us at info@nsm-uk.org.

Open for general admission 10:00 – 16:00 Saturdays, Sundays, and Sheffield school holidays. Online bookings for guided tours available Monday to Friday. Closed Wednesdays. Keep an eye on our social media pages for opening hours updates.

For media and press enquiries, please go to our dedicated page for information. We are happy to support coverage relating to our collections, research, events, and community work. 

To view our website Privacy Policy and Term and Conditions view our Legal Page.

The online store is run by Natural Sciences Museum Auxiliary Enterprises Ltd, a subsidiary of the Natural Sciences Museum. Purchases made through the store help support the Museum’s charitable work, and you do not need to visit the Museum to shop online. For questions about orders, gift cards, or returns, please contact the store team at info@nsm-uk.org.